Congrats FSTS

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FSTS mencipta sejarah memenangi Anugerah Inovasi Naib Canselor 2011 (nama asal Anugerah Kualiti Naib Canselor).

Empat kriteria utama yang telah dinilai oleh panel luar yang telah dilantik ialah:

1) Kepimpinan

* Perancangan Strategik

* Pengurusan Data dan Maklumat

* Komitmen Membudayakan Kualiti dalam PTJ



2) Pengurusan Sumber

*Pengurusan Sumber Manusia

*Pengurusan Sumber Kewangan

*Pengurusan Sumber Aset



3) Sistem Kualiti Penyampaian Perkhidmatan

*Pelaksanaan Sistem Kualiti

*Pemantapan Integriti

*Usaha-usaha Menangani Karenah Birokrasi



4) Pencapaian PTJ

*Perkhidmatan-perkhidmatan Utama PTJ

*Pencapaian Kualiti Perkhidmatan Kepada Pelanggan

*Pengukuran Pencapaian PTJ

*Pengiktirafan Terhadap PTJ dan Staf

Panel Penilai adalah terdiri daripada pegawai MPC dan MAMPU.

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